Last updated: 12/8/25
At Wild Animal Encounters LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a booking form, or communicate with us through SMS, phone, or email.
By using our website or submitting your information, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you visit our website or submit a booking request:
Personal Information:
Full name, phone number, email address, postal code, event type, party size, and other details you choose to provide.Automatically Collected Information:
IP address, browser type, device information, and browsing behavior through cookies or analytics tools.SMS & Communications Data:
Message content, delivery status, and opt-in/opt-out activity.
2. How We Use Your Information
We use the information we collect to:
Process and respond to booking inquiries
Send SMS and email confirmations
Provide appointment reminders and event updates
Communicate changes, rescheduling notices, or important service-related information
Improve our services and customer experience
Comply with legal or regulatory obligations
We do NOT send promotional or marketing text messages without explicit permission.
3. Messaging SMS & Consent
By submitting your phone number through our website booking form, you agree to receive:
Appointment confirmations
Scheduling updates
Reminders
Event-day instructions or changes
Customer support communications
Message & data rates may apply.
You may opt out at any time by replying STOP to any message.
Reply HELP for assistance.
We do not purchase SMS lists, and only individuals who voluntarily submit their information are contacted.
4. How We Store and Protect Your Information
We implement administrative, technical, and physical safeguards to protect your personal information, including:
Secure HTTPS data transmission
Access controls
Encrypted storage through our CRM and scheduling systems
Regular monitoring for unauthorized activity
However, no method of storage or transmission can be guaranteed 100% secure.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share your data only with:
Service providers who help us operate our booking system, CRM, SMS platform, and website
Legal authorities, if required by law, court order, or to enforce our policies
Internal team members who manage bookings and customer communication
All service providers must maintain confidentiality and comply with privacy standards.
6. Cookies and Tracking Technologies
We may use cookies, analytics, and tracking tools to improve website performance and user experience.
You can disable cookies in your browser settings if you prefer.
7. Your Rights
You may request to:
Access the personal data we store
Update or correct your information
Request deletion of your information
Opt out of SMS or email communication at any time
To make a request, contact us at the email address below.
8. Data Retention
We retain customer information only as long as necessary for:
Scheduling and completing booked appointments
Business operations and internal record-keeping
Legal or regulatory compliance
After that period, data may be securely deleted or anonymized.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.
10. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from minors without parental consent.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a new “Last updated” date.
Terms & Conditions – Wild Animal Encounters LLC
Last updated: [12/8/25]
Welcome to Wild Animal Encounters LLC (“we,” “our,” or “us”). By accessing our website, submitting a booking form, or using our services, you agree to the following Terms & Conditions. Please read them carefully.
1. Services Provided
Wild Animal Encounters LLC offers animal encounter experiences, event bookings, educational interactions, and related services.
All services are subject to availability, scheduling, and safety requirements.
We reserve the right to modify or discontinue any service at any time.
2. Booking Requirements
When submitting the booking or inquiry form on our website, you agree that:
All information you provide is accurate and truthful
You are at least 18 years old or have guardian permission
Your booking is not confirmed until we provide written confirmation
Wild Animal Encounters LLC may contact you by phone, SMS, or email regarding your appointment.
3. SMS Communication Terms
By submitting your phone number through our booking form, you consent to receive:
Appointment confirmations
Scheduling updates
Reminders
Event-day instructions
Customer support responses
Message & data rates may apply.
Message frequency varies.
Opt-Out:
You may opt out at any time by replying STOP.
Reply HELP for support.
We do not send promotional text messages without explicit permission.
4. Payment & Cancellations
Payment requirements, deposit details, and cancellation policies will be communicated during your booking process.
Wild Animal Encounters LLC reserves the right to cancel or reschedule appointments due to:
Weather conditions
Animal safety requirements
Staff availability
Unforeseen circumstances
If we cancel an appointment, we will provide options to reschedule.
5. Safety & Liability
By participating in any animal encounter or event, you acknowledge and accept the inherent risks of interacting with live animals.
You agree that:
Safety instructions must always be followed
Wild Animal Encounters LLC is not responsible for injuries resulting from failure to follow staff directions
We may refuse service to anyone whose behavior poses a risk to animals, staff, or other participants
Participants may be required to sign an additional liability waiver at the event.
6. User Responsibilities
You agree not to:
Misuse the website or booking form
Submit fraudulent or misleading information
Harass or abuse staff through SMS, email, or phone
Interfere with website functionality or security
Violations may result in denied service or legal action.
7. Intellectual Property
All website content—including text, images, graphics, videos, logos, and service descriptions—is owned by Wild Animal Encounters LLC and protected by copyright laws.
You may not copy, reproduce, or distribute any content without written permission.
8. Third-Party Services
Our website may include links or integrations with third-party services (e.g., scheduling tools, payment processors, SMS platforms).
We are not responsible for the practices or content of external websites.
9. Disclaimer
All services are provided “as is” without warranties of any kind.
Wild Animal Encounters LLC does not guarantee uninterrupted website access, error-free operation, or specific event outcomes.
10. Limitation of Liability
To the fullest extent permitted by law:
Wild Animal Encounters LLC is not liable for indirect, incidental, or consequential damages
Our liability for any direct damages is limited to the amount paid for the specific service involved
11. Changes to These Terms
We may update or revise these Terms at any time.
Updates will be posted on this page with a new “Last updated” date.
Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Wild Animal Encounters LLC
Email: wildanimalencountersllc@gmail.com
Phone: +1 941-312-1225
Website: https://wildanimalencounterllc.com